Coronavirus Information

Coronavirus Update

We are open as of 9th November

As of Monday 14th September, face coverings are mandatory on our premises for all those over the age of 11 years old (and not exempt). These can be removed for your session but must be worn to enter, leave and move around the building.

We are working hard to make Infinity as safe as possible for all our wonderful staff and customers by:

  • ¬†Keeping our foam pit closed (under guidance from the Welsh Government)
  • Reducing our capacity by half to ensure plenty of space
  • Installing hand sanitizer stations around the park
  • Introducing a distanced queue system by the toilets, front of house and reception
  • Increasing our regular cleaning and sanitizing of equipment
  • Installing protective screens in the cafe and at front of house
  • Asking customers to pre-book in advance

Opening Times

We are currently operating on reduced opening hours. We we be closed during the day time Monday- Thursday with sessions times starting after school and running through the evening, our opening hours Monday-Thursday will be 3pm-7pm (Please note, the last session commences one hour prior to closing)

Unfortunately there will only be Toddler sessions running Friday, Saturday and Sunday for the foreseeable future

Friday, Saturday and Sunday opening hours are 10am-7pm, with the 10am-11am session being toddlers only.

The cafe will not be serving hot food for the time being, hot drinks and snacks will be available

Parties

We are now able to process refunds for parties that were previously booked in over the phone or in person.

Unfortunately we are only able to do this in person. Please pop in to reception where a member of our team will be happy to assist you.

If you are looking to rearrange a party that was postponed, then please call one of our team on 02920 003323 to book you in for a new date.

Unfortunately at this time we are unable to take bookings for parties for children above the age of 11 years old.

We are temporarily reducing the minimum party number number to 8 people.

If you have any questions regarding parties at this time, please give a member of our team a call.